02Voicelive demo
Voice agents that pick up on the first ring.
24/7 front desk and bookings — plus AI quality control on 100% of calls.
Lotus Libre Voice
AI voice agents that answer every call — and book the job.
A 24/7 front desk that picks up on the first ring, speaks your customers’ language, books into your calendar and CRM — plus AI quality control on 100% of your calls.
01The problem
Missed calls are missed revenue.
Every unanswered call is a customer who books with someone else. And the calls you do answer are rarely reviewed — so you never learn where the script loses them.
14–27%
of inbound calls go unanswered in home services — and 85% of those callers never call back.Thoughtly (opens in a new tab)
<50% → 80%
booked-call rate after a voice agent took over the phones at a US plumbing company.ServiceTitan case study (opens in a new tab)
1–2%
of calls are typically reviewed by hand. AI can score every single one.AssemblyAI (opens in a new tab)
02What we build
A phone line that works the night shift.
01
AI Front Desk
Answers inbound calls 24/7, handles FAQs, books, moves and confirms appointments, and sends an SMS confirmation — in English, German, Dutch, Russian and other languages.
02
Calendar & CRM booking
Two-way sync with your calendar and CRM or field-service system: the lead, the booking, the recording, the transcript and the score land on the right record.
03
AI call QA
Scores 100% of sales and support calls against your checklist, flags lost deals and coaches the team weekly. We assess script and outcome — never employee emotions.
04
Speed-to-lead calls
Calls a fresh web lead back within a minute — only with documented consent, with opt-out honoured instantly.
05
Reminders & confirmations
Appointment confirmations and reminders that cut no-shows, with easy rescheduling by voice.
06
QA for your voice bot
Monitoring and scoring of your AI agent’s own calls, so quality doesn’t quietly degrade.
03How it works
Listen to a booking, end to end.
Press “Simulate a call”: the agent discloses it is AI, understands the request, checks the calendar, books and syncs the CRM.
Pick up
First ring, natural voice, AI disclosure and recording notice in the first sentence.
Understand
Streaming speech recognition, intent detection and your knowledge base — in about a second.
Book
The agent finds a slot, confirms details back to the caller and books it.
Sync & score
CRM updated, SMS sent, call recorded and scored for quality.
04Packages & prices
Monthly, with minutes included.
Voice Front Desk
from €590
per month
Setup from €2,000- About 1,000 minutes included
- Calendar, CRM and SMS integration
- Call recording and transcripts
- Dashboard with booked-call rate
AI Call QA
Per seat
quoted after calibration
Calibration on 100 of your calls- 100% of calls scored
- Your checklist, your criteria
- Weekly coaching summary
- No emotion recognition
Speed-to-Lead
On request
per booked meeting or per minute
Consent journal included- Callback within a minute
- Documented consent only
- Instant opt-out to CRM
- Time-zone call windows
Extra minutes are billed at a transparent per-minute rate. EU deployments include a DPA, EU data residency and AI disclosure. Prices exclude VAT.
05Timeline
A live line in weeks, not quarters.
- Day 0
15-min audit
Call volumes, missed-call rate, booking flow.
- Week 1
Script & integrations
Knowledge base, calendar, CRM, phone number.
- Weeks 2–4
Pilot
Live on a share of calls, daily reviews.
- ≈ Week 6
Full line & Care
All calls, QA reports, monthly tuning.
06FAQ
Frequently asked questions
Will callers know they are talking to an AI?
Yes. The agent says so in its first sentence. In the EU this is required by Article 50 of the AI Act since 2 August 2026, and in our experience transparency builds trust rather than hurting conversion.
Does it sound like a robot?
Modern voices are natural and responsive. People answer each other with a pause of about 200 milliseconds; a well-built voice pipeline answers in roughly a second, which feels like a normal phone conversation.
Can it transfer the call to a person?
Yes — on request, on low confidence or on topics you define. The person gets a summary before they pick up.
What about recording consent?
Every call starts with a recording notice and we configure retention per your policy. In Germany recording without consent is a criminal offence, so consent handling is built in, not bolted on.
Can you do outbound calling?
Only with documented prior consent — for confirmations, reminders and fast callbacks to fresh leads. We don’t do cold AI calling: in the US, AI voices fall under the TCPA’s consent rules.
07Insights
Related articles
Voice AI9 min read
AI Call Quality Control: Score 100% of Sales and Support Calls
Managers review only 1–2% of calls. Learn how AI quality control scores every sales and support call, what it costs and how to keep it legal in the EU.
Voice AI10 min read
AI Receptionist: 24/7 Call Answering and Booking Guide
How an AI receptionist answers every call, books appointments and hands off to staff: real 2026 costs, rollout steps, KPIs and the mistakes to avoid.
Voice AI10 min read
Vapi vs Retell vs ElevenLabs vs Bland: Voice AI Stack 2026
An honest 2026 comparison of Vapi, Retell AI, ElevenLabs Agents and Bland: real per-minute costs, latency, compliance and which stack fits which use case.